Sales Management. Simplified.: The Straight Truth About Getting Exceptional Results from Your Sales Team
Every day, expert consultants like Mike Weinberg are called on by companies large and small to figure out why their sales departments are falling short. Is it lazy and ineffective salespeople? Is it outdated methods of client building? Why are these team members not producing as they should? And more often than not, the answers are not what they expected: the issue lies not with the sales team . . . but with how it is being led.In Sales Management. Simplified. Weinberg tells it straight, calling out the problems plaguing sales forces and the costly mistakes made by even the best-intentioned sales managers. In most organizations he has been hired as a consultant, he has found that through their attitude and actions, senior executives and sales managers have unknowingly been undermining the performances of their employees. But the good news is, that with the right guidance, results can be transformed. In this invaluable resource, Weinberg teaches managers how to:• Implement a simple framework for sales leadership• Foster a healthy, high-performance sales culture• Conduct productive meetings• Put the right people in the right roles• Retain top producers and remediate underperformers• Point salespeople at the proper targets• And much moreBlending blunt, practical advice with funny stories from the field, Sales Management. Simplified. delivers the tools every sales manager needs to succeed. The solution starts with you!
In Michael Bungay Stanier’s The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.
Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples’ potential. He unpacks sevenessential coaching questions to demonstrate how–by saying less and asking more–you can develop coaching methods that produce great results.
Get straight to the point in any conversation with The Kickstart Question
Stay on track during any interaction with The Awe Question
Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question
Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question
Finally ensure others find your coaching as beneficial as you do with The Learning Question
A fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turnpractical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work–and your workplace–from good to great.
“Coaching is an art and it’s far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part – how to take this new information and turn it into habits and a daily practice.” –Brené Brown, author of Rising Strong and Daring Greatly
“Michael Bungay Stanier distills the essentials of coaching to seven core questions. And if you master his simple yet profound technique, you’ll get a two-fer. You’ll provide more effective support to your employeesand co-workers. And you may find that you become the ultimate coach for yourself.”
–Daniel H. Pink, author of To Sell Is Human and Drive
“What can you do to become a better leader? Michael asks and answers this question by offering aspiring leaders seven thoughtful questions that will change their leadership habits. This book is full of practical,useful and interesting questions, ideas and tools that will guide any leader trying to be better.”
–Dave Ulrich, co-author of The Why of Work and The Leadership Code
“Michael’s intelligence, wit, articulateness and dedication to the craft of coaching shine forth in this brilliant how-to manual for anyone called to assist others. Even after four decades of my own experience in thisarena, The Coaching Habit has provided me with great takeaways.”
–David Allen, author of Getting Things Done
“The Coaching Habit is funny, smart, practical, memorable and rounded in currentbehavioural science. I found it highly valuable for my own work and collaborations.”
–James Slezak, Executive Director of Strategy, New York Times
MANAGEMENT, 12E readers gain the confidence to manage and develop the ability to lead with innovative solutions in today’s rapidly changing business environment. Daft explores the emerging themes and management issues most important for managers in businesses today. Current and future managers learn to look beyond traditional techniques and ideas to tap into a full breadth of management skills. D.A. F.T. defines Management with the best in new and proven management competencies.
Now a New York Times and Wall Street Journal bestseller
“I raced through Radical Candor–It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Kim Scott’s own experiences at places like Apple, Google, and various start-ups. Indispensable.” ―Gretchen Rubin author of New York Times bestseller The Happiness Project
“Reading Radical Candor will help you build, lead, and inspire teams to do the best work of their lives. Kim Scott’s insights–based on her experience, keen observational intelligence and analysis–will help you be a better leader and create a more effective organization.” ―Sheryl Sandberg author of the New York Times bestseller Lean In
“Kim Scott has a well-earned reputation as a kick-ass boss and a voice that CEOs take seriously. In this remarkable book, she draws on her extensive experience to provide clear and honest guidance on the fundamentals of leading others: how to give (and receive) feedback, how to make smart decisions, how to keep moving forward, and much more. If you manage people–whether it be 1 person or a 1,000–you need Radical Candor. Now.” ―Daniel Pink author of New York Times bestseller Drive
From the time we learn to speak, we’re told that if you don’t have anything nice to say, don’t say anything at all. When you become a manager, it’s your job to say it–and your obligation.
Author Kim Scott was an executive at Google and then at Apple, where she worked with a team to develop a class on how to be a good boss. She has earned growing fame in recent years with her vital new approach to effective management, Radical Candor.
Radical Candor is a simple idea: to be a good boss, you have to Care Personally at the same time that you Challenge Directly. When you challenge without caring it’s obnoxious aggression; when you care without challenging it’s ruinous empathy. When you do neither it’s manipulative insincerity.
This simple framework can help you build better relationships at work, and fulfill your three key responsibilities as a leader: creating a culture of feedback (praise and criticism), building a cohesive team, and achieving results you’re all proud of.
Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Taken from years of the author’s experience, and distilled clearly giving actionable lessons to the reader; it shows managers how to be successful while retaining their humanity, finding meaning in their job, and creating an environment where people both love their work and their colleagues.
Instant Wall Street Journal Bestseller!
Congratulations, you’re a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don’t really know what you’re doing.
That’s exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics–from hiring to firing, from meeting to messaging, from planning to pitching–and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports’ careers? What was the secret to leading with confidence in new and unexpected situations?
Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager.
The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including:
* How to tell a great manager from an average manager (illustrations included)
* When you should look past an awkward interview and hire someone anyway
* How to build trust with your reports through not being a boss
* Where to look when you lose faith and lack the answers
Whether you’re new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.